NewsOctober 19, 1995
WORKSHOP FOR MEDICAL AND DENTAL WORKERS NOV. 9
A workshop for medical and dental office workers on patient satisfaction will be held, starting at 8:15 a.m. Nov. 9 at the Holiday Inn Convention Center. Agenda topics include the importance of good guest relations, creating positive first impressions, understanding patients' emotional behavior, managing patient dissatisfaction, phone scripts and marketing the practice from within...
A workshop for medical and dental office workers on patient satisfaction will be held, starting at 8:15 a.m. Nov. 9 at the Holiday Inn Convention Center.
Agenda topics include the importance of good guest relations, creating positive first impressions, understanding patients' emotional behavior, managing patient dissatisfaction, phone scripts and marketing the practice from within.
Receive Daily Headlines FREESign up today!
Diane Palmer, president of Palmer Associates, a health care consulting and educational firm, will lead the workshop.
Cost is $30 per person, including lunch. For more information, call 334-5691.
Workshop sponsors are the Cape Girardeau County Area Medical Society and Southeast Missouri Medical Group Managers Association.
Story Tags
Connect with the Southeast Missourian Newsroom:
For corrections to this story or other insights for the editor, click here. To submit a letter to the editor, click here. To learn about the Southeast Missourian’s AI Policy, click here.
Advertisement
Receive Daily Headlines FREESign up today!
