BAGHDAD, Iraq -- One of the chief U.S. weapons in the battle to win Iraqi hearts and minds is Al-Iraqiya -- a Pentagon-funded TV station with an optimistic, pro-American slant.
Announcers on Al-Iraqiya, which reaches 85 percent of Iraqis, decry the guerrillas attacking U.S. military and Iraqi civilian targets as "terrorists."
Problem is, those Iraqis fortunate enough to have satellite dishes consider Al-Iraqiya stodgy and slow on breaking news. They prefer Al-Jazeera and Al-Arabiya, the flashy Gulf-based stations where anti-American fighters are branded "resisters."
Recently, condemnation has focused on the Qatar- and Dubai-based networks. The U.S.-appointed Iraqi Governing Council shut down Saudi-owned Al-Arabiya for "inciting murder" by broadcasting a voice said to belong to Saddam Hussein. The State Department approved of the temporary closure but groups advocating press freedom were enraged by it.
Americans and their allies also show little love for Al-Jazeera.
Defense Secretary Donald H. Rumsfeld has branded both networks "violently anti-coalition." He said a separate, U.S.-owned satellite station would begin broadcasting next month, aiming to capture Arab viewers from the Gulf stations.
But Al-Iraqiya has critics, too. Many see it as a pawn of the U.S.-led occupation authorities.
"The whole country is under the control of the Americans, not just Al-Iraqiya," complained one man, a Baghdad candy vendor who declined to give his name.
An editor at the station, Kareem Hammadi, said he accentuates positive news "for the good of the Iraqi people."
"The most important events are the good news stories: the liberation, freedom, electricity improvements and the capture of terrorists," said Hammadi, the 34-year-old host of a political talk show.
Such fare is seen as boring by Iraqis -- and others.
On Wednesday, the former chief of Iraq's interim administration, retired Lt. Gen. Jay Garner, said the United States did a "bad job" of communicating with Iraqis, adding that "the consequence of that is who they got to listen to is Al-Jazeera."
An October study by the State Department showed the Arab channels gaining on Al-Iraqiya. It said 59 percent of Iraqis with only local television depended on Al-Iraqiya for news.
By comparison, 63 percent of Iraqis with access to a satellite dish got their news from Al-Jazeera and Al-Arabiya, and only 12 percent watched Al-Iraqiya, the study found.
The station's ties to the U.S.-led Coalition Provisional Authority have hamstrung its credibility, said Don North, an adviser and trainer at Al-Iraqiya who later left the network.
Al-Iraqiya, run by the Iraqi Media Network that also includes two Baghdad radio stations, gets exclusive interviews with coalition leaders and streams live broadcasts of speeches by L. Paul Bremer, the top U.S. official in Iraq.
On Thursday, a pair of Al-Iraqiya reporters were the sole Arab journalists to capture President Bush's surprise visit.
"IMN has become an irrelevant mouthpiece for CPA propaganda, managed news and mediocre foreign programs," North wrote in a letter to The Associated Press.
Al-Iraqiya does cover attacks -- albeit slowly. The station has bureaus in five cities, but none can stream live video on-air, so crews must drive to Baghdad with videotapes.
Al-Arabiya editor-in-chief Salah Negm and Al-Jazeera spokesman Jihad Ballout said they had not seen Al-Iraqiya so they could not comment on its content. Nor would they estimate the number of their Iraqi viewers.
The Pentagon is seeking bids for a $100 million upgrade to the IMN network, adding an all-news channel that would eventually be broadcast via satellite -- in direct challenge to the Arab satellite channels.
The winner of that contract will play a large role in shaping Iraq's media. The British Broadcasting Corp. is one of those in the running.
IMN and Al-Iraqiya were conceived during the State Department's war preparations and are funded by the Defense Department.
After Baghdad fell, the Pentagon sent equipment and media experts from Science Applications International Corp., a U.S. defense contractor whose staff is packed with ex-U.S. military and intelligence officials. SAIC hired 350 Iraqis for the network, which went live May 13.
IMN's current chief executive, Shameem Rassam, is an SAIC subcontractor and an Iraqi exile who anchored Iraq's state TV news in the 1960s until fleeing in 1990.
During Saddam's reign, TV news was stilted and anti-American, and satellite dishes were banned.
Getting Iraq's journalists and TV watchers used to press freedom is a big job, Rassam said.
"I hate to be compared with Al-Jazeera and Al-Arabiya," Rassam said. "We're working with people who had no chance to think for themselves for 30 years. And our audience, for 30 years, saw only one thing on TV. In six months, you expect them to believe this institution?"
Most Iraqis interviewed said they preferred Al-Jazeera and Al-Arabiya because of their mastery at covering breaking news.
But three men on a central Baghdad street said they were turned off by the two Arab satellite channels.
"They encourage the terrorists and they broadcast the Saddam Hussein recordings," said Ahmed Sabri, 22, a laborer from the Shiite slum of Sadr City.
But even though Al-Iraqiya was "slow" with news and unduly optimistic about the occupation, the station has Rassam's trustworthy stamp, Sabri said.
"All Iraqis like her," he said, thumping his chest. "She was against the previous regime. I feel in my heart she's not lying."
Another man said times were too scary to watch the news.
"We're fed up with the news. It's all bad," said Ahmed Abdul Khafor, a policeman moonlighting as a liquor store guard.
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