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NewsOctober 20, 2015

JEFFERSON CITY, Mo. -- California-based Farmers Insurance has agreed to pay Missouri $575,000 to settle a lawsuit claiming its agents violated state telemarketing laws. Attorney General Chris Koster on Monday said that is the largest amount paid to the state by a telemarketer for violations of the no-call list...

Associated Press

JEFFERSON CITY, Mo. -- California-based Farmers Insurance has agreed to pay Missouri $575,000 to settle a lawsuit claiming its agents violated state telemarketing laws.

Attorney General Chris Koster on Monday said that is the largest amount paid to the state by a telemarketer for violations of the no-call list.

Farmers sells home, life and auto insurance.

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Koster says his office received more than 275 complaints about Farmers agents in a four-year period. Some complained they were contacted by agents even after consumers requested they stop calling.

Farmers in the settlement denied claims that independent agents solicited residents on the no-call list.

The settlement agreement also requires the company to take additional steps to prevent telemarketing violations, including audits of agents.

The agreement expires mid-July 2019.

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