ATTORNEY GENERAL WARNS SIMPLE PRECAUTIONS CAN PREVENT FRAUD

Missouri Attorney General Jay Nixon, Southwestern Bell and the Federal Communications Commission offer a number of preventative measures to avoid being crammed or slammed:

-- Thoroughly read everything you sign, especially the small print.

-- Carefully review your monthly telephone bill and watch for changes to service.

-- Understand questions before you answer "yes" or "no" when called about switching your long-distance service. Ask for written information.

-- Ask your local telephone company to require your written approval before it can switch long-distance service. Most local telephone carriers have a form to fill out to prevent slamming.

Consumer complaints can be reported by calling the Consumer Protection Hotline at (800) 392-8222, or by writing the Missouri Attorney General's Office, Consumer Protection Division, P. O. Box 899, Jefferson City, Mo., 65102.