Commerce Bank

Year established: 1865

Product or service offered: Commerce provides a full range of financial services, including business and personal banking, wealth management, financial planning, brokerage and investments.

Number of employees: In Cape Girardeau and Jackson, 30

Location: 160 S. Broadview and 1800 Cape LaCroix Road; in Jackson: 2025 E. Jackson Blvd.

Owner(s): Publicly traded

Describe your business/occupation in exactly five words.: Providing financial advice and services

What is your vision for your business and/or your industry in 2012?

Roger Tolliver, president of the Commerce Bank Southeast Missouri Region

Roger Tolliver, president of the Commerce Bank Southeast Missouri Region: This will be another challenging year for the banking industry given the changing regulatory environment and current economic conditions. However, Commerce is well positioned because of our super-community banking model, high-touch personnel, strong technology and competitive product offerings.

What role does your business play in the betterment of the community?

RT: Commerce employees share a strong commitment to volunteerism, and support countless organizations and initiatives in an effort to give back to Cape Girardeau. We understand that the vitality of Cape Girardeau and the vitality of our banking business go hand in hand.

How has technology changed your business in recent years? Was it difficult to adapt to the changing technology?

RT: Many customers like to use technology for their banking, so we have a number of products that address their needs. From online and mobile banking to ROAMpay Mobile Payment Processing for our business customers. While many of our customers continue to visit the bank regularly, others prefer the convenience of using technology for the banking needs.