Business Today asked: What customer service aspects keep you coming back to a business? And, what are your pet peeves when it comes to customer service?

"It's the friendliness of the salesperson. J.C. Penney's sales associates are always very helpful and friendly. What I don't like is when they're following you around the store. Give us a little space, you know?"

~Carolyn Walton

Eldon Woodfin

"I like them to be courteous to people, not snide like the places where they don't care whether they serve you or not. Luckily, that doesn't happen around here too much."

Damand Davis

~Eldon Woodfin

Lauren Barr

"My pet peeve is when they're trying to hurry up and get rid of me. It keeps me coming back when they're really friendly, when they take their time."

~Damand Davis

"I like it when they're friendly, but not when they're playing a part. You can tell when someone's just playing a part. You can be nice and not be genuine."

~Lauren Barr

"I like it when someone is knowledgeable about what they're selling. Sometimes that's the whole reason I came to the store, is to talk with someone who knows what they're talking about."

~Shelly Alden