Dear Mr. Rust:
Concord Publishing is one of the largest volume mail producers in the city. The amount of mail generated could cause the Postal Service major problems if it was prepared and presented to us in an incorrect fashion. I am happy to report that this is not the case with your business.
My bulk mail technician has told me that the staff at Concord is, without a doubt, one of the best and most cooperative in the area. We truly appreciate this attitude in that it allows us to move and deliver the enormous amount of mail that is produced in a single day in the Southeast Missouri area.
When excellence is encountered, it should be recognized. That is the reason for this letter. I extend my sincere thanks for the efficient and professional manner in which the mailroom at your place of business is managed.
Thank you for your time and consideration. Please feel free to call on me if I can ever be of assistance.
Sincerely,
Michael F. Keefe
Cape Girardeau Postmaster
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