Innovative Supply to open new Jackson storefront

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Monday, May 23, 2022

Innovative Supply, a local janitorial and industrial supply company, is celebrating the opening of their new storefront in Jackson this spring.

The business started in 1994 as a supplier of industrial cleaning supplies to businesses in Southeast Missouri and the surrounding areas.

“We started out with a card table and an 800 number,” said Tim McDowell, co-owner with his wife Susan, of Innovative Supply. “We now house all stock and supplies in our main warehouse, as well as a fully stocked store open to the public.”

Family-owned-and-operated by the McDowells and their three sons, Innovative Supply serves a wide range of customers from day cares and schools to medical offices and national manufacturers.

The McDowells believe it’s important their customers can put a face to the name of their supplier.

“We’re the same guy all the way through — from sale to delivery,” McDowell said. “We’re proud of our commitment to customer service and quality products.”