1st Class Travel agents become Certified Sandals Specialists

Susan Berghoff, Travel Specialist

Recently, Susan Berghoff and Leigh Segraves, of 1st Class Travel attended the "Game On!" Certified Sandals Specialist Workshop 2016.

The Certified Sandals Specialist Programs are designed to benefit travel agencies and travel agents with an ongoing process of product education, resources, and substantial sales and marketing support. A Certified Sandals Specialist (CSS) joins an elite group of travel agents recognized by Sandals Resorts and Beaches Resorts as experts in the Caribbean’s Luxury Included Resorts. To become a Certified Sandals Specialist, agents must complete a four-hour streamlined CSS workshop that offers detailed information on all of the company’s resorts and amenities. This exclusive group of agents receives customized service, sales and educational support, and much more.

According to Kevin Froemming, president of Unique Vacations Inc., consumers want to be confident that the information they receive is based on expert knowledge. “Our specialist programs are designed to give agents and agencies a unique position in the marketplace as Sandals Resorts and Beaches Resorts experts, companies that we have certified to be the best representative of our brands. It’s an important way for specialists to stand out in the marketplace,” says Froemming.

"Expert knowledge means our travelers get the most for their vacation dollars", says Susan Berghoff, who has been with 1st Class Travel for 20 years and been selling Sandals properties since 2006.

Leigh Segraves, Marketing Manager

Sandals Resorts is an operator of all-inclusive resorts for couples in the Caribbean founded in 1981.