Investigators: Shooter at VA hospital was ex-employee

EL PASO, Texas -- A man who fatally shot a doctor at a West Texas veterans' hospital before turning the gun on himself was a former clerk at the clinic who had threatened the victim in 2013, the FBI said Wednesday.

The FBI identified the gunman in Tuesday's shooting as Jerry Serrato. Douglas Lindquist, who leads the FBI's El Paso office, said Serrato used a .380-caliber handgun to shoot Dr. Timothy Fjordbak and himself at the El Paso Veterans Affairs Health Care System at Fort Bliss.

Officials did not provide a motive for the shooting. Fjordbak had reported Serrato made a verbal threat against him at an El Paso supermarket in 2013. Lindquist said Serrato had some sort of perceived or real grievance against Fjordbak and had something to the effect of, "I know what you did and I will take care of it."

Hundreds of patients, staff and others were at the clinic when the shooting happened.

The shooting comes just four months after Fort Bliss commanding officer Maj. Gen. Stephen Twitty announced new security measures after a military assessment found the base was not fully in compliance with Department of Defense directives. The measures included random vehicle checks and limiting access to Defense Department personnel at some gates.

However, four gates still remained open to the public, according to a news release.

On Wednesday, civilians still were able to access the post with only a driver's license, passing through just a single checkpoint manned by several soldiers. Investigators talked outside the closed VA clinic, warning of broken glass, while soldiers entered the adjacent William Beaumont Army Medical Center.

Sutton Smith, a worker at the VA clinic, said a "code white" was issued over the intercom system Tuesday, indicating an active shooter and ordering people to seek shelter.

Smith said he hid with about a dozen people in a locked room with the lights off for about two hours. Apart from the initial alert and some communication among managers via cellphone, no official updates were provided during the lockdown, he said.

The El Paso clinic came under scrutiny last year after a federal audit showed it had among the longest wait times for veterans trying to see a doctor for the first time. A survey last year of more than 690 veterans living in El Paso County found they waited an average of more than two months to see a Veterans Affairs mental health professional and even longer to see a physician.

There was no indication the scandal was linked to the shootings.

The VA said in a statement it was "deeply saddened" by the attack and was assisting in investigations.

"The safety and continued care of our veterans and the staff will be our focus throughout," the agency said.