Over the past half century Capaha Bank has built a tradition of personal relationship banking that achieves success through a focus on local people, local decision-making and a strong commitment to the local communities served by the bank.
The bank's local commitment has grown over the past 55 years with the addition of new branches in both Illinois and Missouri and the establishment of new mortgage lending offices that consistently deliver "A Better Brand of Banking!"
John Abercrombie, president of Capaha Bank, is especially proud of the relationship banking approach that has greatly benefited bank customers during recent turbulent economic times.
"Our customers appreciate the fact that they are recognized and personally greeted each time they enter the bank," Abercrombie said. "They enjoy a comfort level that allows both individuals and business owners to discuss frankly any concerns they may have regarding their financial well being. They know with confidence that the local banking professionals at Capaha Bank will work with them through both good times and bad to help them achieve and maintain their financial success.
"As the banking industry grows more automated, and more banking transactions take place without the benefit of face-to-face contact, the customers of Capaha Bank know that when they need to speak with someone, they can quickly and easily talk with a friendly banking professional whose primary goal is serving their financial needs and helping them address any financial situation with which they are faced."
Capaha Bank's commitment to this level of service begins with its carefully chosen and highly convenient banking locations that serve customers' needs in five area communities.
Not all banking transactions can be handled electronically, so when the need arises to visit a banking location, Capaha Bank's easily accessible offices provide superior convenience.
To further strengthen its commitment to the very best in banking service, Capaha staffs its convenient offices with carefully selected individuals who are known for their warmth and friendliness as well as their professional banking skills. Their attention to the financial health of their customers is directly responsible for the growth and stability of the bank itself. Their continued commitment to the customers and to the communities they serve has allowed the bank to expand its mortgage lending department and its offering of popular and very competitive mortgage products. Capaha's mortgage professionals carry on the tradition of customer commitment and community support that have made Capaha Bank a leader in the banking community.
The officers and staff of Capaha Bank demonstrate their strong commitment to the five communities they serve in Southeast Missouri and Southern Illinois through service on the boards and commissions that support community functions, including the chambers of commerce, business development organizations, fundraising activities of local charitable institutions, and community service groups such as the Humane Society and Old Town Cape. Capaha Bank understands that a vital, healthy and successful community benefits everyone and allows Capaha to grow and prosper as part of the community.
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