BUSINESS PERSONNEL: SPEAKER AT SEMINAR

Brenda L. Hanle, accredited records technician and director of health information management and business office at St. Francis Medical Center, was guest speaker at the Voluntary Hospitals of America Medical Records and Business Office Study Participant spring meeting held recently at Charlotte, N.C.

She discussed automation and information transfer in the business office, medical records operations and business office operations in perceptual outcomes and customer satisfaction.

Hanle received her A.R.T. designation in 1973 and has been in the health information management field since 1970. She has been at St. Francis Medical Center nine years.