- Cape student sues, accuses school officials of slamming her to ground multiple times (04/28/16)42
- Bob Evans restaurant in Cape Girardeau among chain's 21 closings (04/26/16)9
- Missouri House votes to allow concealed weapons without permits (04/28/16)6
- Two hurt in motorcycle wreck on Interstate 55 (04/25/16)1
- Law firm requests information about Cape's traffic cameras (04/25/16)2
- Local lawmakers split over failed medical marijuana bill; voters may have a say (04/26/16)19
- Police report filed, but no charges in incident at Cape Central (04/29/16)31
- Tanker truck catches fire near Oak Ridge (04/24/16)7
- Local company makes eco-friendly kitty litter that cuts cat-box smell (04/25/16)
- Senator introduces bill for I-57 that would connect Sikeston with Little Rock (04/28/16)4
Vets who seek assistance find lots of red tape
To the editor:
This is regarding the article, "Many Missouri veterans missing out on benefits."
I can tell you why most veterans do not apply for benefits: The process is a nightmare. I am the wife and daughter of veterans. I am trying to help my father file a claim and am still waiting after seven months for any word on the status of his claim. My father had been trying to go through the VA system for almost 20 years with no success.
Let me give you an idea of the last phone call I made. The gentleman told me there had been no additional work on this file since July. When I asked why it took four months to get a file, he said he did not know. I asked what happened when they did not get a response back from a request to Records Management. He replied that if it's been a long time, they e-mail another request. I asked him to e-mail that request. He said he would but that it wouldn't speed anything up. I also asked him for the Records Management number so I could call myself. I talked to the customer-service department and was told they couldn't even check the request. I asked to talk to a supervisor. The supervisor would not talk to me. This is just one of a dozen phone calls I've made like this.
Now you can understand just a little of the frustration veterans go through. It takes either a lawyer or a very stubborn person to get any progress. The $350,000 that is being spent on an awareness campaign would be better used to make the process less stressful.
Marble Hill, Mo.