- Cape student sues, accuses school officials of slamming her to ground multiple times (04/28/16)46
- Neelys Landing man shot, killed by highway patrol trooper after traffic stop (05/01/16)36
- Bob Evans restaurant in Cape Girardeau among chain's 21 closings (04/26/16)9
- Missouri House votes to allow concealed weapons without permits (04/28/16)8
- Police report filed, but no charges in incident at Cape Central (04/29/16)40
- Two hurt in motorcycle wreck on Interstate 55 (04/25/16)1
- 2016 All-Missourian Boys Basketball (04/29/16)
- Senator introduces bill for I-57 that would connect Sikeston with Little Rock (04/28/16)4
- Law firm requests information about Cape's traffic cameras (04/25/16)3
- Local lawmakers split over failed medical marijuana bill; voters may have a say (04/26/16)19
Brown and Willen Audiology Center
Year established: 1998
Owners: Steve Brown and Cathy Willen
Location: 262 S. Mt. Auburn Road, Cape Girardeau, Mo., 63703
Hours of operation: 8 a.m. to 5 p.m., Monday through Thursday; 8 a.m. to 3 p.m. Fridays
Number of employees: 4
Website address: ears4hearing.com
What products or services do you offer? Our office offers a wide range of audiology and hearing aid services. We have state of the art hearing aids with a product for every budget.
What makes your business unique?
Cathy Willen, audiologist: We strive to provide superior customer service with professional evaluations and state of the art hearing aids. Our prices are competitive, and we have products available for every budget. We offer a 45-day return option for anyone who is not completely satisfied with their amplification.
What future plans do you have for your business?
CW: As the hearing aid technology continues to evolve quickly, we keep pace with new developments and are constantly adding them to our line up of products.
What do you like about doing business in a small town?
CW: The benefits of doing business in a small town are provided in the word-of-mouth marketing. If someone is happy with your services, they tell their friends and family and then they become part of our family.
Are there any long-term employees you would like to recognize? Why?
CW: We have been blessed to have two longtime employees who make our business run. Sheila Rhymer has been our front office manager from the beginning, and Kristi Cavaness is a licensed hearing instrument specialist that makes the clinic run smoothly. We could not operate without their kindness and efficiency.
What was your biggest success in 2012?
CW: 2012 was a great year for serious improvements in amplification. The new hearing aids look and sound better, feedback less and can connect people to life much more efficiently. We have seen much more patient satisfaction with the newer products making our job and their lives better.