Dealers get no respect
Friday, July 16, 2004
Dear Tom and Ray: About two months ago, the Toyota dealer left a clamp off my radiator hose after servicing my car. After almost making it home (about 22 miles), the car began to steam. This was my first hint that the car was overheating. I pulled off the road and called for a tow truck. After examining the car, the dealer assured me that there was no damage, and provided a letter admitting responsibility. The engine seems to run louder than before; otherwise, I have not noticed a difference. How do I know if any damage was really done?
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