Dealers get no respect

Friday, July 16, 2004

Dear Tom and Ray: About two months ago, the Toyota dealer left a clamp off my radiator hose after servicing my car. After almost making it home (about 22 miles), the car began to steam. This was my first hint that the car was overheating. I pulled off the road and called for a tow truck. After examining the car, the dealer assured me that there was no damage, and provided a letter admitting responsibility. The engine seems to run louder than before; otherwise, I have not noticed a difference. How do I know if any damage was really done?

To continue reading
For more than 115 years, the Southeast Missourian has written the first draft of local history. We have aspired to enrich, entertain, educate and inform. Our core values have remained firm: truth, service, quality, integrity and community. Support our mission.