Consumers testing dryers and washers connected to the Internet

Monday, July 24, 2006

One observer said the technology solves a problem that doesn't exist.

ATLANTA -- The technology behind cleaning clothes has spun through more than a few cycles over the last century, from clunky hand-cranked machines to today's gleaming appliances that can detect a load's size and even how much grime is ground into the fabric.

Soon, those who delight in living the clean life could be awash in an even newer twist.

Washers and dryers that link wirelessly to Internet-connected home networks are being tested by consumers who are receiving updates on their dirty laundry via cell phones, computers and TV sets.

Messages not only indicate when a wash is complete but also can warn that a lint filter is clogged or a load is too large. Users can remotely command the machines to fluff dry clothes or start a load from a distance after being told -- oops -- they forgot to start the wash.

Peggy Spencer, a 57-year-old teacher whose family is involved in a trial of the system launched by the Internet Home Alliance, hopes to use it to monitor the wash from the comfort of a lounge chair -- at her neighborhood pool.

The technology test, dubbed Laundry Time, recently began evaluating how three Atlanta families use the devices over six weeks.

"This isn't about technology. It's about the emotional impact of the technology," said Tim Woods, an Internet Home Alliance vice president.

The project, which involves Whirlpool Corp., Panasonic and Microsoft Corp., relies on a wireless network, two TV tuners and Microsoft Media Server software to send the details to devices across the home network and beyond.

It could be at least a year from the marketplace, depending on how the pilot and other studies iron out. And company executives said they haven't yet discussed how they'd price such appliances if they actually release them.

But some observers are skeptical.

"I think this is a great example of people using new technology to solve a problem that doesn't exist," said Laura Champine, a home products analyst for Morgan Keegan. "... Until the cell phone can load the dryer, I don't know how this technology will work for me."

The system's backers disagree. A handful of college dorms have already warmed up to similar technology for students who no longer have mom nearby to wash their dirty clothes.

At Georgia Tech, a program called LaundryView allows students to get cell phone calls and e-mails when their laundry's rinse cycle is done. They also can find out which washers and dryers are available through a Web site.

Laundry Time, though, would even allow folks to start an extra cycle even when they're on the road.

"The number one thing consumers say they want is a laundry robot. But Laundry Time gets them one step closer to not having to run up and down the stairs anymore," said Carol Priefert, a Whirlpool senior product development manager.

Spencer's washer and dryer are lodged in the bowels of her suburban Atlanta home, where the buzz at the end of each cycle is just a faint blip to the rest of the house.

"By the time I got down there, it'd be two or three hours later," she said. "Then it's a bag of wrinkles."

With the help of the new technology, she can control laundry cycles from her home's five computers and three TV sets. And she said the pop-up notices can have the added bonus of making laundry a more communal chore.

"If my husband sees a message," she said, "maybe one day he'll actually help out."

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