From the editor: People of vision
This year we decided to do something a little different with our annual Progress publication. Instead of highlighting the projects going on in Cape Girardeau -- and there are many of them -- we decided to spotlight some of the people who are shaping our communities...
Southeast Missourian business headlines
People on the move 3/30/15
Lucas Presson recently was named general manager of rustmedia, the full service advertising agency of Rust Communications. Presson previously was editorial-page editor for the Southeast Missourian and special projects manager. He continues to serve on the newspaper editorial board and work on other newspaper projects, including the Semoball Awards, Spirit of America Award and management of Arrow Digital, which produces the student newspaper and news website for Southeast Missouri State University.. ...
Internet outages reveal gaps in U.S. broadband
FLAGSTAFF, Ariz. -- When vandals sliced a fiber-optic cable in the Arizona desert last month, they did more than time-warp thousands of people back to an era before computers, credit cards or even phones. They exposed a glaring vulnerability in the nation's Internet infrastructure: no backup systems in many places...
Business Notebook: Nearly Perfect Shoes closing Jackson store
Nearly Perfect Shoes, a shoe store with four Southeast Missouri locations, will consolidate to three with the closing of its Jackson store on April 30. Robert Petch, a member of the ownership group for Nearly Perfect Shoes, said Jackson has been a good market for the store since it opened there in the early 1990s, but he sees more opportunity in growing the Cape Girardeau location...
Area port wants to keep growth going
Coming off a record-setting year for cargo shipped in and out of the Southeast Missouri Regional Port, officials are looking at the keys for turning expansion possibilities into solid plans. Local economic development representatives call the port one of the Mississippi River's "premier" small ports, with potential for continued growth...
New Hampton Inn, Drury Lodge in the works for Cape Girardeau
Visitors to Cape Girardeau will have another overnight option when a new Hampton Inn opens this fall in the Park West Hospitality Complex east of Interstate 55 near the intersection of William Street and South Mount Auburn Road. While a September opening was planned, the new Hampton Inn likely will welcome guests a bit later...
People on the move 3/23/15
Jennifer Hendrickson, business broker and owner of Murphy Business office in Cape Girardeau, recently earned the designation of Board Certified Intermediary from the Murphy Business company. The designation is an industry recognition for skills, tenure and success in valuing businesses and serving as an intermediary between buyers and sellers of businesses, according to a news release...
Business Notebook: Missouri jobless rate stands at 5.5 percent
February's statewide unemployment rate was 5.5 percent, and Missouri's nonfarm payroll has increased by 40,400 jobs over the past year, the Missouri Department of Economic Development reported last week. In February, the state gained 8,400 jobs, down from the 11,200 gained in January...
Jackson Farmers Market moving to new location
The Jackson Farmers Market plans a new location this year, and others in the area are preparing for the coming season. Jackson City Park has been the home of the Jackson Farmers Market on Tuesday afternoons since 2011, when the market moved from Barton Street in uptown Jackson, a more shaded area...
Winners announced in local Google Startup contest
Sponsors of Cape Girardeau's first Google Startup Weekend announced winners of the pitch competition Monday. The event, which was at the co-working community and incubator Codefi on Friday, Saturday and Sunday, brought together about 50 people who formed teams to pitch ideas for new products to a judges' panel of successful entrepreneurs...
Cape business helps people eat locally
One local business is trying to improve the way people see food. Recently, there's been a growing concern for the way food is grown, produced and prepared. Many people are becoming more conscientious about what they feed themselves and their growing families...
Codefi launches open device lab; announces expansion
A new AT&T-powered open device lab at Cape Girardeau's co-working community, Codefi, will allow testing of websites and applications on various smartphones and tablets. The new lab's purpose, according to a news release, is supporting local software engineers, coders, web designers and app developers because thorough testing on multiple devices can be difficult because of the "nature of operating systems and the cost of acquiring a comprehensive pool of test devices," the release stated...
People on the Move 3/16/15
Tom Kelsey, commercial real estate broker for Lorimont Place Ltd. in Cape Girardeau, recently received an "Award of Excellence" designation for 2014 from the Cape Girardeau County Board of Realtors. The recognition is given to members who produce multimillion-dollar volume for property sold and leased during the preceding year, according to a news release...
Gas prices likely to follow oil's decline
NEW YORK -- The price of oil is tumbling again, rattling an already-shaken oil industry and heralding lower prices for consumers. The price of oil fell 10 percent last week, approaching its lowest price in six years. Many expect it to fall further in the coming weeks because supplies are rising and the summer driving season is still months away...
'Hire the personality': Tips on finding the right employees for your service-oriented business
When Becky Davidson considers potential employees for Belladona Salon & Spa, her motto is to "hire the personality and not the skills." "We look for what they're passionate about and we look for their personality. We can train other things, but we can't change a personality -- so really, really, a big thing is personality," explains Davidson, who, along with Linda Springs, co-owns two Belladona locations in Cape Girardeau...
Business Today asked: What customer service aspects keep you coming back to a business? And, what are your pet peeves when it comes to customer service?
"It's the friendliness of the salesperson. J.C. Penney's sales associates are always very helpful and friendly. What I don't like is when they're following you around the store. Give us a little space, you know?" "I like them to be courteous to people, not snide like the places where they don't care whether they serve you or not. Luckily, that doesn't happen around here too much." ~Eldon Woodfin...
Open for business: Talking customer service with Dr. Quantella Anderson-Noto, director of the hospitality management program at Southeast Missouri State University
Dr. Quantella Anderson-Noto's career aspirations started with an Easy Bake Oven and her first stay in a hotel. But her mother, who couldn't envision a career for her daughter in the hospitality industry, urged her to pursue banking, instead. Anderson-Noto did work in banking for many years, ranging from an investment banking firm in Minnesota to a women-owned investment firm in South Florida. ...
Be our guest: New Hampton Inn, Drury Lodge in the works for Cape Girardeau
Visitors to Cape Girardeau will have another overnight option when a new Hampton Inn opens this fall in the Park West Hospitality Complex east of Interstate 55 near the intersection of William Street and South Mount Auburn Road. While a September opening originally was planned, the new Hampton Inn likely will first welcome guests a bit later in the year...
Automating the customer service experience: What does it mean for the service industry?
Many among us don't remember a time when ATMs were rare and banking took place face-to-face, across a counter. There was a time when checking in for a flight, or for a night at a hotel, involved paper, people and patience. The first ATM made its debut at Barclay's Bank in London in 1967. Supermarket self-checkout stations were introduced in the 1990s, and now are in use not only at grocery stores but also at a range of big-box retailers...
HART HONORED BY PARKLAND HEALTH FARMINGTON, Mo. -- Pat Hart was Star Service Team Member for January at Parkland Health Center. She is a night shift patient care technician in the OB department and on the medical/surgical floor. She has worked at Parkland for 31 years...
PAPA MURPHY'S OPENS IN SIKESTON SIKESTON, Mo. -- Papa Murphy's pizza restaurant is now open at 331 N. Main St. in Sikeston. The new owners are Henry and Herbie Dirnberger, Floyd Ferrell and Yvonne LeGrand, who also serves as manager. CAPE GIRARDEAU RADIO SHACK CLOSES...
Names in the news
NIERMANN JOINS HENDRICKSON BUSINESS ADVISORS Alison Niermann joined Hendrickson Business Advisors in Cape Girardeau as director of business development. She is a native of Chesterfield, Missouri, and has expertise in employee recruitment, training and business development, according to a news release. ...
Cape Girardeau County Tax liens and lien discharges recorded at the office of Drew Blattner, recorder of deeds, during February are filed by the Missouri Department of Revenue, except as indicated by IRS designation. For more information, contact the recorder's office at 573-243-8123...
Business licenses issued in Cape Girardeau during February include the following:
36 Restaurant & Bar LLC, 36 N. Main St.
Peter Hashley, 199 E. Cape Rock Drive
Esmerovic Experess LLC, 3208 Themis St.
Big E's BBQ, out of town
Bankruptcies filed through February for the Southeastern Division of the Eastern District of Missouri's U.S. Bankruptcy Court are listed below with their corresponding case numbers. The Southeast Division includes the counties of Bollinger, Butler, Carter, Dunklin, Madison, Mississippi, New Madrid, Pemiscot, Perry, Reynolds, Ripley, Scott, Shannon, Stoddard and Wayne. Court is held in Cape Girardeau...
SoutheastHEALTH works to emerge from financial woes
Continued operating losses have prompted cuts to employee benefits and another bond rating downgrade at SoutheastHEALTH. But leaders say the right recovery plan, already under way, will create long-term financial stability and a stronger organization...